Privacy Policy

BerOps s.r.o. ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines our practices related to the collection, use, disclosure, and protection of your personal data in compliance with the General Data Protection Regulation (GDPR) and Slovak data protection laws. This policy applies to all users globally who interact with our documentation site at https://docs.claudie.io/latest/.

We collect personal data in the following ways:

• Automatically: IP address, browser type, operating system, timestamps, referring URLs via cookies.
• Voluntarily: Name, email address, phone number, company name, job title, and other information provided through contact forms or support communication.
• Payments: Billing address, VAT ID, and transaction data through Stripe.

We rely on several lawful bases under GDPR:

• Your consent
• Contractual necessity
• Legitimate interests
• Legal obligations

We process personal data for the following purposes:

• Operating and maintaining the website
• Subscription and payment management
• Customer support and user communication
• Marketing communications with your consent
• Compliance with applicable laws

We may share your data with the following service providers:

• Stripe for payment processing
• Pipedrive CRM for customer relationship management
• Web hosting and analytics providers
• Authorities when legally required

We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may configure your browser to decline cookies or notify you before accepting them. For details, refer to our Cookie Policy (if available).

We employ robust technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

We retain your personal data only for as long as necessary to fulfill operational, legal, or regulatory obligations. After this period, data is securely deleted or anonymized.

Under the GDPR, you have the right to:

• Access your personal data
• Correct inaccuracies
• Request deletion ("right to be forgotten")
• Restrict or object to processing
• Withdraw consent at any time
• Lodge complaints with a supervisory authority

If your data is transferred outside the European Economic Area (EEA), we ensure such transfers comply with GDPR using Standard Contractual Clauses or similar safeguards.

We may update this Privacy Policy periodically. Changes are effective upon posting. Continued use of our services after updates signifies your acceptance.

For questions or concerns about your personal data or this Privacy Policy, please contact us at:

contact@berops.com

BerOps s.r.o., Slovakia